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EHR integration - Can it connect with your existing electronic health record system, or does it require manual data entry afterwards?
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Real-time functionality - Does it work during appointments, or only after the fact? Real-time options reduce friction significantly
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Accuracy with medical terminology - General-purpose tools often misinterpret clinical language and abbreviations
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Ease of adoption - Will your team actually use it, or will resistance kill the project?
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Cost per user - Healthcare budgets are tight. Calculate the true cost including any per-appointment or per-user fees
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Support and training - What happens when something goes wrong or your team needs help getting started?
The Top Options
Freed AI Freed AI positions itself specifically as a healthcare AI scribe.
It operates during consultations in real-time, capturing clinical notes while you focus on the patient in front of you.
What it does well
Freed AI understands medical terminology and clinical workflows. It generates structured notes that slot directly into most EHR systems without extensive editing. The real-time transcription means you see notes being built as you speak, and can make corrections immediately rather than reviewing a transcript days later. The system is HIPAA-compliant and designed specifically for healthcare, which shows in how it handles sensitive information.
Pricing
Free tier available with limited monthly uses. Paid plans start around £20-30 per month per user, with higher-tier options for practices that need unlimited access.
Best for
Individual practitioners and small to medium-sized clinics wanting to eliminate dictation time during appointments. Particularly useful for specialities with high documentation requirements like psychiatry or neurology.
Limitations
Integration with some older EHR systems can be patchy. The accuracy improves with usage as it learns your particular speaking style and specialty terminology, but the initial setup period can feel clunky. Requires internet connectivity during appointments.
Cogram Cogram specialises in meeting transcription and action item extraction.
It's less focused on clinical documentation specifically and more about capturing what happened and who needs to do what.
What it does well
Cogram's strength lies in identifying and tracking action items from meetings. If your clinic regularly holds team meetings, case conferences, or multidisciplinary team reviews, Cogram automatically pulls out decisions and assigns accountability. The interface is clean and the summaries are genuinely useful for people who weren't in the meeting.
Pricing
Free tier with basic functionality available. Paid plans around £15-20 monthly depending on recording minutes needed.
Best for
Clinics that struggle with follow-up on meeting decisions. Team leads and practice managers who coordinate across multiple staff members. Useful for documenting case conferences where multiple clinicians discuss patient management.
Limitations
Not designed specifically for patient-clinician interactions. Won't work well during consultations where you need clinical note generation. The action item extraction is excellent but requires meetings to be reasonably structured. Can struggle with overlapping speakers.
MeetGeek MeetGeek is a general-purpose meeting assistant that records, transcribes, and summarises meetings automatically.
It's the most general tool in this list, but worth considering for certain clinic scenarios.
What it does well
MeetGeek handles video recording, transcription, and summarisation in one tool. If your clinic conducts telehealth appointments or records consultations for training purposes, it captures everything. The summarisation algorithm is solid and picks out genuinely important points rather than just regurgitating everything said.
Pricing
Free tier with limited monthly meeting minutes. Paid plans from around £10-15 per month.
Best for
Clinics using telehealth platforms extensively. Training programmes that need to review and analyse consultations. Team meetings where you want reliable transcripts and key point extraction.
Limitations
Not medical-specific, so it won't understand clinical terminology well. Requires consent from all parties to record (important consideration for patient consultations). Doesn't integrate with EHR systems. The transcription quality is good but not optimised for medical language.
Prerequisites
Before implementing any of these tools, you'll need: - A HIPAA-compliant account setup - Most tools offer this, but confirm before signing up. Free tiers sometimes have different compliance levels than paid versions
- Integration access to your EHR (for Freed AI primarily) - Check with your EHR provider about API availability, or confirm the tool works with your specific system
- Basic technical knowledge - No coding required. Familiarity with installing browser extensions or mobile apps is sufficient. Roughly 30 minutes setup per tool
- Audio quality - A decent microphone if using during appointments. Built-in laptop microphones often produce poor transcription results
- Licence or permission from your practice - Check whether your practice has policies about third-party tools and patient data. Some NHS trusts have restricted lists
- Staff buy-in - At least a trial period where your team commits to using the tool consistently. Sporadic use produces spotty results
Our Recommendation
For most clinics: use Freed AI
If you're making one choice, Freed AI delivers the highest return on investment.
The specialisation in healthcare means fewer errors and better integration with your existing workflows. The real-time nature of the tool means less post-appointment work. The cost is reasonable for the time saved. If you're also struggling with meeting follow-up: combine Freed AI and Cogram This pairing handles both patient-facing documentation and internal team coordination. Freed AI captures clinical interactions, Cogram ensures team decisions get tracked and acted upon. If your clinic is entirely telehealth-based: consider MeetGeek alongside Freed AI For clinics that exclusively use video consultations, MeetGeek's recording capability adds value. It's cheaper than Freed AI, but understand that you'll still need better clinical note generation than MeetGeek provides on its own. Don't use MeetGeek as your primary clinical documentation tool. It works fine for meetings and general-purpose recordings, but it's not designed for clinical note generation and the terminology issues will cause problems.
Getting Started
Here's how to implement Freed AI in your clinic:
Step 1: Create your account and validate compliance
Visit freed-ai.com and sign up for the free tier. During signup, confirm your clinic's speciality and EHR system. Freed AI will tell you immediately whether your EHR is supported.
Step 2: Install the integration
If your EHR is supported, follow the integration wizard. You'll need administrator credentials for your EHR system. If it's not directly supported, Freed AI can still work but will require manual import of notes afterwards (less ideal but still saves dictation time).
Step 3: Complete the orientation
Freed AI provides a short training session. Do this properly. The tool learns from corrections you make during early usage, so spending 20 minutes on the orientation genuinely improves accuracy going forward.
Step 4: Test with low-stakes appointments
Your first 5-10 appointments will feel slightly awkward. You'll notice the microphone picking up ambient noise or the transcription missing something. This is normal. Make corrections as you go (the system learns from these). Don't roll out to your full practice immediately.
Step 5: Configure your templates
Once accuracy improves after the first week, customise your note templates within Freed AI to match your clinic's standard format. This ensures exported notes require minimal editing. The time investment here is roughly 2-3 hours across your first week. After that, expect to recover 45-60 minutes of documentation time per full day of clinics. For a clinic running 5 days weekly, that's 4-5 hours recovered per week. Over a year, that's substantial.