Find AI Tools
Affectiva logo

Affectiva

Measure sentiment, analyze emotions from facial expressions, and improve employee engagement for better services.

Try Affectiva free
  • Free plan available
  • No credit card

What is Affectiva?

Affectiva is an emotion recognition platform that uses computer vision to analyse facial expressions and measure sentiment. The tool reads micro-expressions and emotional cues from video or images, translating them into data about how people are feeling. It's designed for organisations wanting to understand employee engagement, customer satisfaction, and user experience more objectively. Affectiva works across recruitment interviews, customer service interactions, training sessions, and user testing. The platform offers both real-time analysis and batch processing, making it useful for teams in HR, customer experience, research, and product development who want emotion data to complement traditional feedback methods.

Key features

Facial expression analysis

detects emotions like joy, frustration, confusion, and engagement from video or image inputs

Sentiment measurement

quantifies emotional responses on a scale for reporting and trend analysis

Real-time feedback

provides immediate emotional insights during live interactions or recorded sessions

API access

integrates emotion analysis into existing applications and workflows

Multi-face detection

analyses emotions across groups of people simultaneously

Detailed reporting

generates charts and summaries of emotional patterns over time

Pros & cons

Advantages

  • Offers objective emotional data that supplements subjective surveys and feedback
  • Freemium model lets teams test the technology without upfront investment
  • API-first approach makes it straightforward to embed into custom applications
  • Works across industries with different use cases, from recruitment to customer service

Limitations

  • Facial recognition technology can raise privacy concerns; requires clear consent from anyone being analysed
  • Accuracy may vary depending on lighting conditions, camera quality, and cultural differences in facial expression
  • Relies on video or image input, so it cannot capture emotions from text-based interactions alone

Use cases

Analysing customer service representative performance and engagement during support calls

Measuring candidate emotional responses during video job interviews

Evaluating user reactions during product testing or usability research sessions

Monitoring employee engagement and mood trends in training or meetings

Assessing audience response to presentations, marketing content, or media

Ready to try Affectiva?

Try Affectiva free

Pricing

Free

Free

Limited API calls and basic emotion detection; suitable for small-scale testing and personal projects

Pro

Custom pricing

Higher API limits, priority support, and advanced reporting features for growing teams

Enterprise

Custom pricing

Dedicated account management, custom integrations, on-premise deployment options, and SLA guarantees

Get started with Affectiva

Click through to Affectiva and start using it now.

Try Affectiva free
  • Free plan available
  • No credit card