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Botpress

AI-native chatbot platform with visual flow builder Pricing: Freemium. See pros, cons, alternatives, and comparisons.

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  • Open source
  • Free forever
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What is Botpress?

Botpress is an AI-native chatbot platform that lets you build conversational agents without coding. It combines a visual flow builder for designing conversation paths with built-in generative AI capabilities, so you can create bots that handle complex interactions. The platform is designed for teams who want to deploy chatbots across websites, messaging apps, and customer service channels. Botpress offers both a free, open-source version and a cloud-based commercial option, making it accessible whether you're experimenting or building for production use.

Key features

Visual flow builder

drag-and-drop interface for designing conversation logic and user journeys

AI-powered conversations

built-in language models and natural language understanding for human-like interactions

Multi-channel deployment

connect bots to websites, Slack, WhatsApp, Teams, and other platforms from one dashboard

Open-source option

self-hostable version available for developers who want full control

Knowledge integration

feed your bot documentation or data sources so it can answer questions accurately

Analytics and monitoring

track bot performance, user interactions, and conversation metrics

Pros & cons

Advantages

  • No coding required for basic bot creation; visual builder makes it accessible to non-technical users
  • Flexible pricing model with free tier and open-source option; good for startups and testing
  • AI-native approach means bots handle more complex conversations without manual flow design for every scenario
  • Multi-channel support out of the box; deploy once, connect to many platforms

Limitations

  • Steeper learning curve for advanced customisation and complex logic compared to simpler bot builders
  • Documentation and community support can be inconsistent; some features are still developing

Use cases

Customer support bots that handle FAQs and basic troubleshooting on your website

Internal team assistants on Slack or Teams for answering common workplace questions

Lead qualification bots that collect information and route conversations to sales teams

Documentation assistants that answer questions about your products or services using uploaded knowledge bases

Multi-language customer service bots for global teams

Ready to try Botpress?

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Pricing

Free (Self-hosted)

Free

Open-source version; self-hosted; core bot building and deployment features; community support

Starter (Cloud)

Contact for pricing

Cloud-hosted; basic AI features; limited conversations per month; email support

Pro (Cloud)

Contact for pricing

Higher conversation limits; advanced AI capabilities; priority support; custom integrations

Enterprise

Contact for pricing

Custom deployment options; dedicated support; advanced security and compliance features; SLA guarantees

Get started with Botpress

Click through to Botpress and start using it now.

Get Botpress
  • Open source
  • Free forever