ChatbotGen screenshot

What is ChatbotGen?

ChatbotGen is a platform for creating and deploying chatbots without coding. It lets you build conversational bots that work across multiple messaging channels, including your website, Telegram, and WhatsApp. The tool is designed for small businesses and growing teams who want to automate customer interactions without hiring developers. You can train bots on your own content, manage multiple bots from a single dashboard, and track conversations through built-in analytics.

Key Features

No-code chatbot builder

Create bots through a visual interface without writing code

Multi-channel deployment

Run bots on your website, Telegram, WhatsApp, and other platforms

Document training

Feed bots your web pages and documents so they answer questions based on your content

API integration

Connect bots to your existing tools and workflows

Team collaboration

Add unlimited team members to manage bots and conversations

Analytics and leads

Track bot performance and capture customer information through forms

Pros & Cons

Advantages

  • Low cost for the Pro Plan, especially at the discounted rate
  • Supports multiple messaging platforms from one dashboard
  • Can train bots on your own content, making responses specific to your business
  • Allows unlimited team members on paid plans, good for larger organisations

Limitations

  • Free tier limitations are not clearly detailed in available information
  • Message limits on Pro Plan (3,000 per month) may be restrictive for high-volume use
  • Limited documentation or case studies available to assess real-world performance

Use Cases

Customer support automation: Answer common questions on your website 24/7

Lead generation: Qualify prospects and collect contact information through chatbot conversations

FAQ automation: Train a bot on your knowledge base to handle repetitive questions

Multi-channel support: Operate the same bot across website, WhatsApp, and Telegram

Content delivery: Provide instant answers to customers by indexing your web pages and documents