Find AI Tools
ChatKit logo

ChatKit

Create custom UI, find info quickly, and use chat, FAQ, changelog, and feedback features.

Try ChatKit free
  • Free plan available
  • No credit card
ChatKit screenshot

What is ChatKit?

ChatKit is a tool for building custom chat interfaces without extensive coding. It lets you create branded chat widgets that can be embedded on websites or apps, with support for multiple communication channels and features. The platform includes built-in FAQ management, changelog displays, and feedback collection, making it useful for companies that want to handle customer inquiries, share updates, and gather user input from a single interface. The freemium model means you can start for free and scale up as your needs grow.

Key features

Custom UI builder

design chat interfaces that match your brand without writing code

FAQ management

organise and display frequently asked questions within the chat

Changelog feature

show users updates and new features directly in the interface

Feedback collection

gather user feedback and suggestions through built-in forms

Chat functionality

handle customer conversations and support inquiries

Multi-channel support

deploy across web and other platforms from one dashboard

Pros & cons

Advantages

  • No coding required for basic setup; visual builder makes it accessible to non-technical users
  • Combines multiple features (chat, FAQ, changelog, feedback) in one tool rather than using separate platforms
  • Free tier available so you can test before committing to paid plans
  • Customisable appearance means it fits your brand rather than looking like a generic widget

Limitations

  • Limited information available about advanced integrations or API capabilities
  • Freemium model may have restrictions on message volume, storage, or team members on free tier
  • Smaller platform means less community support and fewer third-party integrations compared to established alternatives

Use cases

SaaS companies wanting to provide in-product support and collect feature requests

Websites needing a central place to answer common questions and share product updates

Product teams gathering user feedback while reducing support email volume

Documentation sites adding interactive chat to help users find information faster

Ready to try ChatKit?

Try ChatKit free

Pricing

Free

Free

Basic chat widget, FAQ and changelog features, limited monthly messages

Pro

Pricing varies

Increased message limits, advanced customisation, priority support, multiple team members

Get started with ChatKit

Click through to ChatKit and start using it now.

Try ChatKit free
  • Free plan available
  • No credit card