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ChattySurvey

Create customer surveys, analyze responses with NLP, and track engagement with advanced analytics.

  • Free plan available
  • No credit card
ChattySurvey screenshot

What is ChattySurvey?

ChattySurvey is a survey creation and analysis platform that combines traditional survey tools with natural language processing to understand customer feedback more deeply. You design surveys through an intuitive interface, distribute them to your audience, and then use NLP-powered analysis to identify patterns and sentiment in open-ended responses. The platform also tracks how customers engage with your surveys, showing you completion rates, drop-off points, and response timing. This is useful for businesses that want richer insights than simple multiple-choice aggregation. It works well for customer research teams, product managers gathering feedback, and organisations that need to act on qualitative data quickly.

Key features

Survey builder

Create and customise surveys with various question types and branching logic

NLP analysis

Automatically analyse open-ended responses to identify themes, sentiment, and key topics

Engagement analytics

Track survey completion rates, response times, and user behaviour

Response management

Organise, filter, and export survey results for further analysis

Distribution tools

Send surveys via email, links, or embedded forms

Collaboration

Share results and insights with team members

Pros & cons

Advantages

  • NLP analysis saves time on manual coding of open-ended responses
  • Freemium model lets you test the tool before committing to paid plans
  • Engagement tracking helps you understand which surveys work best
  • Simple interface makes survey creation accessible to non-technical users

Limitations

  • NLP analysis quality depends on response length and clarity; short or unclear answers may not generate useful insights
  • Limited information available about data security and compliance certifications for regulated industries

Use cases

Customer satisfaction research: Gather and analyse feedback after support interactions or purchases

Product development: Collect feature requests and usability feedback from users

Employee engagement surveys: Understand workplace sentiment and identify improvement areas

Market research: Conduct studies on brand perception or market demand

Event feedback: Quickly analyse attendee responses to improve future events

Ready to try ChattySurvey?

Pricing

Free

Free

Limited surveys, basic response collection, limited NLP analysis, basic analytics

Paid tiers

Variable

Exact pricing not publicly detailed; higher tiers likely include unlimited surveys, advanced NLP features, priority support, and custom integrations

Get started with ChattySurvey

Click through to ChattySurvey and start using it now.

  • Free plan available
  • No credit card