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Frill AI

AI-powered product feedback and roadmap tool for capturing and prioritizing user ideas.

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  • Free plan available
  • No credit card
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What is Frill AI?

Frill is a feedback management platform that helps product teams collect, organise, and prioritise user suggestions. It provides a public or private feedback portal where users can submit ideas, vote on existing ones, and comment on features they'd like to see. The tool uses AI to analyse incoming feedback, identify patterns, and suggest priorities based on user demand and business impact. This makes it easier for product managers to stay connected to what users actually want rather than relying on scattered feedback from emails, support tickets, and meetings. It's designed for software companies, SaaS businesses, and product teams of any size that want a structured way to gather and act on user input.

Key features

Feedback portal

A branded page where users submit and vote on feature ideas and suggestions

AI-powered analysis

Automatically categorises, tags, and summarises feedback to spot trends

Roadmap integration

Links user feedback directly to your product roadmap so customers see their ideas being built

Priority scoring

Ranks feedback by user demand, impact, and strategic fit to guide development decisions

Comment and discussion

Teams and users can discuss ideas, ask clarifying questions, and build consensus

Integrations

Connects with common tools like Slack, Jira, and other project management platforms

Pros & cons

Advantages

  • Centralises scattered feedback from multiple channels into one searchable place
  • AI analysis helps identify high-impact ideas without manual review of every submission
  • Public roadmap builds trust by showing customers their feedback is being heard and acted upon
  • Freemium model means smaller teams can start without upfront cost
  • Voting system reveals genuine demand rather than relying on vocal minorities

Limitations

  • Free tier may have limited storage, team members, or feature submissions before upgrading
  • Requires active promotion to get users to visit and use your feedback portal
  • AI suggestions are only as good as the feedback quality and volume you receive

Use cases

SaaS companies wanting to prioritise feature development based on customer demand

Product teams gathering feedback from beta users or early adopters

Community-driven projects seeking structured input from active users

Businesses wanting to reduce support ticket overflow by channelling feature requests into one tool

Teams using a public roadmap to improve transparency and customer engagement

Ready to try Frill AI?

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Pricing

Free

Free

Basic feedback portal, limited submissions and team members, manual organisation

Pro

Pricing not publicly specified

AI-powered analysis, unlimited submissions, roadmap integration, Slack and Jira integrations, priority scoring

Enterprise

Custom pricing

Dedicated support, custom integrations, advanced permissions, white-label options

Get started with Frill AI

Click through to Frill AI and start using it now.

Try Frill AI free
  • Free plan available
  • No credit card