Gengo screenshot

What is Gengo?

Gengo is a translation and localisation service that helps businesses and individuals translate documents and adapt websites for different markets. The platform connects you with professional translators to handle everything from document translation to full website localisation. It operates on a freemium model, so you can start with smaller translation tasks at no cost before committing to paid work. The service emphasises competitive pricing and includes a money-back guarantee, which provides some assurance if you're not satisfied with the quality of translations you receive.

Key Features

Document translation

upload files and receive translations from professional translators

Website localisation

adapt website content and structure for different languages and markets

Competitive pricing

rates are positioned as competitive within the translation services market

Money-back guarantee

refund protection if you're dissatisfied with translation quality

Free tier available

start translating without upfront payment

Professional translator network

access to qualified translators rather than machine translation alone

Pros & Cons

Advantages

  • No cost to start with the free tier, making it accessible for small translation needs
  • Money-back guarantee reduces financial risk when trying the service
  • Human translators provide quality that machine translation typically cannot match
  • Useful for both one-off document translation and ongoing website localisation projects

Limitations

  • Turnaround time may be slower than machine translation since work depends on translator availability
  • Quality consistency may vary depending on which translator is assigned to your project
  • Pricing scales quickly for larger projects, so very substantial translation needs might become expensive

Use Cases

Small businesses translating product documentation or marketing materials into new languages

E-commerce companies localising websites for international markets

Legal or technical document translation where accuracy is essential

Startup founders preparing materials for international investors or partners

Content creators translating blog posts or guides for multilingual audiences