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Grain AI

Capture customer meeting moments, generate summaries, recall, clip, and share insights effortlessly.

Try Grain AI free
  • Free plan available
  • No credit card
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What is Grain AI?

Grain AI is a meeting intelligence tool that records, transcribes, and summarises video calls automatically. It captures customer conversations from platforms like Zoom, Google Meet, and Microsoft Teams, then generates written summaries and key moments without manual effort. The tool is designed for sales teams, customer success managers, and anyone who needs to review meetings quickly or share insights with colleagues. Rather than spending time taking notes during calls, users can focus on the conversation and let Grain handle the documentation afterwards.

Key features

Automatic recording and transcription

Captures audio and video from calls and converts speech to text

AI-generated summaries

Creates concise overviews of meetings including key topics and decisions

Clip and highlight creation

Extracts specific moments from calls for sharing or review

Search and recall

Allows you to search across past meetings to find specific discussion points

Share and collaboration

Enables team members to view summaries, clips, and transcripts without attending the meeting

Multi-platform support

Works with Zoom, Google Meet, Microsoft Teams, and other common video conferencing tools

Pros & cons

Advantages

  • Saves significant time on note-taking and meeting documentation
  • Makes it easy to share meeting insights with team members who weren't present
  • Searchable transcripts help you find past discussion points without rewatching entire calls
  • Freemium model means you can try the basic features at no cost

Limitations

  • Quality of AI summaries depends on call audio clarity and may miss detailed discussion points
  • Requires explicit consent from all call participants to record, which can complicate adoption in some organisations
  • Free tier likely has limitations on number of recordings or storage, pushing regular users toward paid plans

Use cases

Sales teams reviewing customer calls to identify objections, needs, and next steps

Customer success managers tracking client feedback and satisfaction across multiple touchpoints

Product teams extracting user feedback and feature requests from customer conversations

Remote teams sharing key discussion points from calls with colleagues in different time zones

Compliance-heavy industries maintaining searchable records of client interactions

Ready to try Grain AI?

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Pricing

Free

Free

Limited number of recordings per month, basic transcription, AI summaries, and sharing capabilities

Pro

Contact for pricing

Unlimited recordings, advanced search, team collaboration features, priority support, and integrations with CRM tools

Get started with Grain AI

Click through to Grain AI and start using it now.

Try Grain AI free
  • Free plan available
  • No credit card