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What is Hatz AI?

Hatz AI is a platform built for managed service providers (MSPs) who want to integrate AI capabilities into their client offerings without building from scratch. It provides customisable AI tools that MSPs can adapt to their specific workflows and branding, along with multi-tenant management features that allow them to serve multiple clients from a single instance. Since it's free to use, it's particularly useful for MSPs looking to experiment with AI-powered services or add them to existing offerings without upfront investment. The platform handles the complexity of tenant separation, letting MSPs focus on client relationships rather than infrastructure.

Key Features

Customisable AI tools

Modify and configure AI capabilities to match your service offerings and client needs

Multi-tenant management

Serve multiple clients from one instance with proper data and account isolation

Client branding

Apply your own branding to the tools your clients use

Free pricing model

No cost to get started or scale across clients

API access

Integrate Hatz AI functionality into your existing systems and workflows

Pros & Cons

Advantages

  • No cost to start, making it low-risk for MSPs testing AI service offerings
  • Purpose-built for MSPs, so multi-tenancy and client management are built in rather than retrofitted
  • Customisability means you're not limited to generic AI tools; you can shape them to your clients' needs
  • Reduces development overhead by providing infrastructure you'd otherwise need to build yourself

Limitations

  • As a free tool, there may be limitations on support, uptime guarantees, or feature depth compared to paid alternatives
  • Limited information available about security certifications, compliance standards, or data handling practices
  • Unclear what happens if Hatz AI changes pricing or discontinues the free model in future

Use Cases

MSPs adding AI-powered customer support chatbots to client packages

Offering automated content generation or summarisation tools to multiple clients under the MSP brand

Building AI-assisted reporting or analysis tools tailored to specific client industries

Testing market demand for AI services before committing to paid platforms