IMI Talking Therapies screenshot

What is IMI Talking Therapies?

IMI Talking Therapies is a counselling service that offers therapy sessions through multiple channels: phone, email, and video chat. The service is designed to help people work through emotional difficulties, relationship issues, and personal challenges with trained therapists in a confidential setting. It operates on a freemium model, making initial access to support available without cost, whilst offering paid options for ongoing or specialist sessions. The approach focuses on providing tailored therapeutic methods matched to individual needs rather than applying a one-size-fits-all approach.

Key Features

Multiple contact methods

phone, email, and video sessions to suit different preferences and circumstances

Freemium access model

initial counselling available at no cost to assess suitability and get started

Therapist matching

counsellors selected based on your specific issues and therapeutic approach preferences

Confidential environment

sessions conducted with professional confidentiality standards in place

Flexible scheduling

arrange sessions at times that fit around your routine

Pros & Cons

Advantages

  • No cost barrier to starting therapy with free tier access
  • Choice of communication methods means you can pick what feels most comfortable
  • Professional therapists available rather than peer support or AI alternatives
  • Email option allows you to communicate at your own pace without scheduling pressure

Limitations

  • Paid sessions required for ongoing therapy beyond the freemium tier
  • Availability may depend on your location and local therapist capacity
  • Online-only service means no face-to-face option in a physical office

Use Cases

Working through anxiety or depression with professional support

Managing relationship difficulties or communication problems

Processing grief, loss, or major life transitions

Building coping strategies for work stress or performance issues

Gaining insight into personal behaviour patterns and emotional responses