Infonbot
Your website’s AI support agent—trained on your data
- Freemium
- Web
- Data & AnalyticsDeveloper ToolsCode
- Free plan available
- No credit card
What is Infonbot?
Key features
Custom training on your website content and documents
Embedded chat widget that works on any website
Automatic escalation to human agents for complex queries
Multi-language support for international customers
Analytics dashboard showing common questions and agent performance
No coding required; train the agent through a simple interface
Integration with popular helpdesk and messaging platforms
Customisable tone and personality to match your brand
Pros & cons
Advantages
- Significantly reduces support ticket volume and response time
- Works 24/7 without human intervention, improving customer experience
- Trained on your actual content, so answers are accurate and on-brand
- Freemium model means you can test before committing budget
- Simple setup process; no developer or AI expertise needed
- Easy to update; retraining happens automatically as you add new content
Limitations
- Quality depends heavily on the clarity and completeness of your training data
- Struggles with questions outside its training material, requiring human fallback
- Free tier likely has limitations on message volume, response speed, or analytics
- May need regular updates as your products, policies, or FAQs change
- Limited to text-based support; doesn't handle complex visual or video guidance
Use cases
SaaS companies reducing support ticket backlog by automating FAQ responses
E-commerce sites handling product enquiries and shipping questions 24/7
Service businesses answering booking, pricing, and policy questions instantly
Documentation-heavy projects using the tool to guide users through help articles
Small teams without dedicated support staff creating scalable customer assistance
Ready to try Infonbot?
Pricing
Free
Free
Basic chatbot for one website; limited messages per month; essential analytics; email support
Starter
$99/mo
Higher message limits; multiple websites; priority support; custom branding; advanced analytics
Pro
$299/mo
Unlimited messages; unlimited websites; human agent escalation tools; custom integrations; phone support
Get started with Infonbot
Click through to Infonbot and start using it now.
- Free plan available
- No credit card