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Jira AI

Atlassian's enterprise issue tracking platform with AI-powered backlog management, summarization, and sprint intelligence.

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  • Free plan available
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What is Jira AI?

Jira AI is Atlassian's issue tracking platform designed for enterprise teams managing software projects and work. It combines traditional project management features with AI assistance to help teams organise tasks, manage backlogs, and plan sprints more efficiently. The AI layer focuses on practical functions: automatically summarising issue descriptions and comments, suggesting backlog prioritisation, and providing sprint insights based on team velocity and capacity. It works well for software development teams of any size, from small startups using the free tier to large enterprises needing advanced features. Unlike basic to-do apps, Jira AI is built for complex projects with many interconnected tasks, multiple team members, and the need to track work across time.

Key features

AI-powered issue summarisation

automatically generates summaries of long issue descriptions and comment threads to save reading time

Backlog management with AI assistance

suggests ordering and prioritisation of tasks based on team patterns and dependencies

Sprint intelligence

provides insights into team capacity, velocity trends, and forecast completion dates

Traditional issue tracking

create, assign, and track tasks across projects with customisable workflows

Integration ecosystem

connects with GitHub, Slack, Confluence, and other tools teams already use

Reporting and dashboards

visualise project progress, burn-down charts, and team performance metrics

Pros & cons

Advantages

  • Widely adopted across the industry, so most developers already know how to use it
  • Freemium model means small teams and open source projects can use it at no cost
  • AI features focus on practical time-saving tasks rather than flashy but unused additions
  • Strong integration options with development tools make it fit naturally into existing workflows

Limitations

  • Can feel complex and overwhelming for very small teams or non-technical users; requires some setup to use effectively
  • AI features are most useful for larger projects; smaller teams may not see significant benefit from automation
  • Pricing for enterprise features can become expensive as team size grows

Use cases

Software development teams tracking feature requests, bugs, and technical debt across sprints

Distributed teams coordinating work across time zones with clear task visibility and assignment

Managing large backlogs where keeping up with comments and context becomes difficult

Cross-functional product teams planning releases and managing dependencies between teams

Agencies or contractors tracking projects for multiple clients simultaneously

Ready to try Jira AI?

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Pricing

Free

Free

Up to 10 users, basic issue tracking, project management, limited dashboards

Standard

£7.50 per user per month

Unlimited users available, advanced workflows, custom fields, basic reporting and dashboards

Premium

£15 per user per month

Advanced automation, portfolio management, additional security controls, priority support

Enterprise

Custom pricing

Dedicated support, advanced security and compliance, custom integrations, SLA guarantees

Get started with Jira AI

Click through to Jira AI and start using it now.

Try Jira AI free
  • Free plan available
  • No credit card