JotForm
Collect contact info, take surveys, and embed forms effortlessly.
What is JotForm?
JotForm is a web-based form builder that lets you create contact forms, surveys, and questionnaires without writing code. You can design forms using a drag-and-drop interface, customise their appearance, and embed them on websites or share them via link. The tool handles responses automatically, storing submissions in a database you can access and analyse. It's useful for businesses collecting customer information, researchers gathering survey data, and organisations processing applications or registrations.
Key Features
Drag-and-drop form builder
Create forms visually without coding knowledge
Pre-built templates
Start with ready-made forms for common tasks like contact requests, job applications, and event signups
Embedding options
Place forms directly on your website or share via URL
Response management
View, organise, and export submission data
Conditional logic
Show or hide form fields based on user answers
Integration support
Connect to email services, CRM tools, and other platforms via API or webhooks
Pros & Cons
Advantages
- Free tier is genuinely functional for light use, no credit card required
- Simple interface means minimal learning curve for most users
- Good selection of integrations reduces manual data transfer between tools
- Responsive forms work well on mobile devices
Limitations
- Free tier has submission limits; high-volume users will need a paid plan
- Advanced customisation and branding options require paid tiers
- Customer support is primarily community-based on the free plan
Use Cases
Small businesses collecting customer contact details and feedback
Event organisers registering attendees and gathering dietary requirements
Researchers and academics conducting surveys or questionnaires
Nonprofits receiving donations or volunteer applications
Service providers like therapists or consultants booking client intake forms