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What is Kindred?

Kindred is a robotics and AI company, part of Ocado Group, that develops machines for human-robot collaboration in fulfillment centres. Rather than replacing workers, Kindred's robots assist staff with sorting, induction, and picking tasks. The company has completed over 500 million picks since 2017 across its deployments, demonstrating capability at scale. Kindred operates on a Robots As A Service model, eliminating large capital expenses and allowing customers to pay based on usage. The core products include SORT Automated Putwall for sortation, Induct for intake processing, and CORE with Autograsp for picking. The solution targets e-commerce, parcel, and post fulfillment operations where throughput and labour availability are ongoing challenges.

Key Features

SORT Automated Putwall

automates sortation with improved throughput and accuracy

Induct Robotic Induction

handles intake processing in fulfillment operations

CORE with Autograsp

autonomous picking system with adaptive gripping technology

Robots As A Service (RaaS)

pay-per-pick model without capital expenditure

Human-robot collaboration

robots work alongside staff rather than replacing them

Proven at scale

over 500 million picks completed since 2017

Pros & Cons

Advantages

  • Proven track record with 500+ million picks completed
  • RaaS model requires no large upfront capital investment
  • Increases fulfillment throughput and reduces bottlenecks
  • Augments staff rather than requiring workforce reduction
  • Machines improve through continuous operational learning

Limitations

  • Pricing not publicly available; requires sales consultation
  • Enterprise-focused solution, unsuitable for small operations
  • Limited to fulfillment and warehouse environments
  • Requires significant facility modifications and planning
  • Dependent on ongoing service agreements

Use Cases

Large e-commerce fulfillment centres needing higher throughput

Parcel sorting facilities processing high volumes

Businesses addressing labour shortages in fulfillment roles

Distribution centres aiming to reduce per-pick costs

Facilities needing to scale operations without proportional staff increases