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Klaviyo AI

E-commerce email and SMS marketing with AI

  • Free plan available
  • No credit card
Klaviyo AI screenshot

What is Klaviyo AI?

Klaviyo is an email and SMS marketing platform designed for e-commerce businesses. It combines traditional marketing automation with AI-powered features to help you build customer lists, segment audiences, and send targeted campaigns. The platform connects directly to your online store, letting you trigger messages based on customer behaviour like abandoned carts or purchase history. Klaviyo's AI tools assist with tasks like subject line suggestions, send time optimisation, and content recommendations. It's built for businesses of all sizes, from small shops to established retailers who want more control over their messaging than general email services offer.

Key features

Email and SMS campaign builder with drag-and-drop templates

Audience segmentation based on customer behaviour and purchase data

Automated workflows triggered by customer actions like browsing or abandoning carts

AI-assisted subject lines and send time optimisation

Integration with e-commerce platforms like Shopify, WooCommerce, and custom APIs

Analytics dashboard tracking open rates, click rates, and revenue attribution

Pros & cons

Advantages

  • Direct integration with major e-commerce platforms makes setup straightforward
  • AI features help improve campaign performance without requiring marketing expertise
  • Strong focus on SMS alongside email, useful for time-sensitive promotions
  • Freemium model lets you start without upfront payment

Limitations

  • Pricing scales with your contact list size, which can become expensive as you grow
  • Learning curve for advanced segmentation and workflow automation
  • AI features are helpful but not a replacement for strategic campaign planning

Use cases

Recovering abandoned shopping carts with timely email reminders

Sending post-purchase follow-up messages and product recommendations

Building welcome series for new subscribers

Running SMS promotions to repeat customers during sales events

Segmenting customers by purchase history to send relevant product updates

Ready to try Klaviyo AI?

Pricing

Free

Free

Up to 500 contacts, basic email and SMS sending, limited automations

Standard

Varies by contact count

Advanced segmentation, unlimited campaigns, AI features, priority support

Enterprise

Custom pricing

Dedicated account management, custom integrations, advanced analytics

Get started with Klaviyo AI

Click through to Klaviyo AI and start using it now.

  • Free plan available
  • No credit card