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What is Landbot?

Landbot is a no-code chatbot platform designed to help businesses capture leads and handle customer support without writing code. You build conversational flows by arranging blocks visually, then deploy the chatbot across your website, landing pages, or messaging apps. The platform uses AI to understand customer intent and route conversations appropriately, whether that's qualifying leads, answering FAQs, or collecting contact information. It suits small businesses and marketing teams who want functional chatbots quickly, as well as larger organisations looking to reduce support ticket volume. The freemium model lets you start for free with basic functionality, then upgrade for more advanced features and higher conversation limits.

Key Features

No-code visual builder

Create chatbot flows by dragging and connecting blocks without coding knowledge

Multi-channel deployment

Embed chatbots on websites, landing pages, or connect to messaging platforms like WhatsApp and Facebook Messenger

Lead qualification

Collect and qualify prospect information through conversational forms

AI-powered responses

Use natural language processing to understand user intent and generate contextual replies

Integration support

Connect to CRM systems, email platforms, and other business tools to sync captured data

Analytics and reporting

Track conversation metrics, conversion rates, and chatbot performance

Pros & Cons

Advantages

  • Quick to set up without technical skills; useful for teams without developers
  • Works across multiple channels from a single dashboard
  • Freemium option means you can test functionality before paying
  • Suitable for both lead generation and customer support tasks

Limitations

  • Advanced customisation may be limited compared to fully programmed solutions
  • Conversation limits on lower tiers may restrict use for high-volume businesses

Use Cases

E-commerce sites collecting customer enquiries and pre-qualifying shoppers

Service businesses qualifying inbound leads before passing to sales teams

SaaS products answering common support questions to reduce ticket volume

Event registrations and appointment scheduling through conversational forms

Real estate agents qualifying property enquiries automatically