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Leena

Leena AI's Autonomous Agent is a generative AI-powered solution tailored for global enterprises. It leverages Leena AI’s proprietary large language model, WorkLMTM, to minimize IT, HR, and Finance tic

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What is Leena?

Leena is an AI agent designed to handle routine employee requests across IT, HR, and Finance departments. It uses a proprietary language model called WorkLM to understand workplace queries and automate responses without requiring manual intervention from support teams. The tool reduces ticket volume by answering common questions, processing standard requests, and connecting employees to the right information or systems. It integrates with existing knowledge bases and business applications, supporting over 100 languages for global organisations. Rather than replacing support staff entirely, Leena handles the repetitive tasks that consume most help desk time, freeing teams to focus on complex issues that require human judgment.

Key features

Autonomous ticket handling

processes routine IT, HR, and Finance requests without human intervention

Multi-application integration

connects to existing knowledge bases and enterprise systems via a single interface

Multilingual support

operates in over 100 languages for global workforces

Conversational AI

understands natural language queries and provides contextual responses

Centralised knowledge access

employees get consistent information regardless of source system

Custom model training

proprietary WorkLM model trained on workplace-specific language patterns

Pros & cons

Advantages

  • Reduces support ticket volume significantly by automating straightforward requests
  • Works across multiple departments and systems without requiring separate tools
  • Supports global teams with extensive language coverage
  • Learns from workplace-specific queries rather than using generic AI models

Limitations

  • Pricing details are not transparent on the website; you'll need to contact the company for quotes
  • Implementation requires integration with existing systems, which can be complex for organisations with many legacy applications
  • Effectiveness depends on quality and completeness of knowledge bases it's trained on

Use cases

IT helpdesk automation: answering password reset requests, software installation questions, and account access issues

HR support: responding to leave policy questions, benefits inquiries, and onboarding requests

Finance queries: explaining expense policies, processing reimbursement requests, and providing budget information

Global support: providing consistent answers to employees across multiple locations and time zones

Ticket deflection: reducing support team workload by handling 40-60% of incoming requests automatically

Ready to try Leena?

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Pricing

Freemium

Free tier available; paid plans upon request

Limited access to core features; contact sales for enterprise and premium options with full integration and support

Get started with Leena

Click through to Leena and start using it now.

Try Leena free
  • Free plan available
  • No credit card