levity.ai screenshot

What is levity.ai?

Levity is an automation tool designed to reduce manual data work in your inbox and business processes. It works directly within email to handle repetitive tasks like data entry, looking up rates or prices, and drafting responses without requiring you to switch applications. The tool is built specifically for complex workflows common in logistics, supply chain, and similar operational roles where teams deal with high volumes of emails containing structured requests. The platform uses AI to understand email content and trigger automated actions. You set up workflows that recognise patterns in incoming messages, extract relevant information, and execute responses or updates. This is particularly useful when you receive similar queries repeatedly, each requiring the same lookup or data input steps. Levity operates on a freemium model, so you can test basic automation before committing to paid features.

Key Features

Email-based automation

builds workflows that trigger from incoming messages without leaving your inbox

Data extraction

pulls structured information from unstructured email content automatically

Rate and lookup integration

queries external data sources to find prices, availability, or other reference information

Email response drafting

generates replies based on extracted data and predefined templates

Workflow builder

visual interface to create and customise automation rules without coding

Complex logistics support

handles multi-step processes common in supply chain and operational workflows

Pros & Cons

Advantages

  • Operates within email, reducing context-switching and keeping work in one familiar location
  • Freemium pricing lets you test the tool on real workflows before paying
  • Designed for logistics and complex operations rather than generic use cases
  • No coding required to build automations through the visual workflow builder

Limitations

  • Effectiveness depends on email consistency; highly variable message formats may confuse the AI
  • Limited information available on integration options with specific logistics systems or databases
  • Freemium tier capabilities not clearly documented, so you may hit limits quickly depending on workflow complexity

Use Cases

Automatically extracting shipment details from customer emails and entering them into your system

Looking up freight rates or pricing when customers ask for quotes via email

Generating status update responses based on order information already in your email

Processing invoice or order data from supplier emails without manual data entry

Drafting consistent replies to frequently asked questions with information pulled from email content