Merge
A single unified API to connect your product and AI agents to hundreds of integrations across HR, CRM, accounting, ticketing and more.
- Freemium
- Web, API
- Customer SupportDeveloper ToolsCode
- Free plan available
- No credit card
What is Merge?
Key features
Unified API
One API and shared data model that maps to hundreds of underlying integrations across multiple software categories.
Linked Accounts
End-customer connections that can be authorised and managed, with a portion available on the free starting tier.
Data sync and webhooks
Configurable sync frequencies and event delivery to keep your application in step with connected systems.
Agent Handler
Lets AI agents take authenticated actions across connected enterprise tools through Merge.
Gateway
Routes language model requests across providers with fallback and cost handling.
Integration observability
Monitoring and logging for syncs, API calls and actions, with tiered log retention.
Security and compliance
SOC 2 Type II, ISO 27001, HIPAA and GDPR coverage, plus audit trail features on higher tiers.
Pros & cons
Advantages
- Build to a single unified API and data model instead of maintaining many separate integrations, which reduces ongoing engineering work.
- Wide category coverage including HRIS, ATS, accounting, CRM, ticketing and file storage with 220+ integrations.
- A genuinely usable free starting point with three production Linked Accounts before paid tiers begin.
- Strong compliance posture with SOC 2 Type II, ISO 27001, HIPAA and GDPR, which helps when selling to enterprise buyers.
- Newer Agent Handler and Gateway products extend the platform towards AI agent and model-routing use cases.
Limitations
- Pricing scales quickly, with the Launch plan at $650 per month after the free accounts and extra charges per additional Linked Account.
- Professional and Enterprise tiers are contract-based with no public pricing, so budgeting requires a sales conversation.
- It is a developer-focused integration layer rather than a no-code tool, so engineering resources are needed to implement it.
- Lower tiers have shorter log retention and tighter rate limits, which may constrain higher-volume use.
Use cases
A SaaS company adds HR and payroll integrations to its product by building once against Merge rather than each HRIS separately.
A recruiting platform connects to applicant tracking systems such as Greenhouse and Ashby through a single API.
A fintech or accounting tool syncs data from QuickBooks, Xero and similar systems via the accounting category.
An engineering team centralises CRM data from Salesforce and HubSpot for a customer-facing feature.
A team building AI agents uses the Agent Handler to let agents take authenticated actions in connected tools.
A product team adds integration monitoring and logging to spot sync failures across customer accounts.
Ready to try Merge?
Pricing
Launch
Free to start, then 650 per month
Three production Linked Accounts free, up to ten total at 65 per account after the first three, unlimited data usage, daily sync, 100 requests per minute, three-day log retention and email support.
Professional
Contact for pricing
Custom fields, field-level scopes, customisable sync frequencies, 60-day sandbox access, go-live support, 30-day log retention, email and chat support and 400 requests per minute.
Enterprise
Contact for pricing
Enterprise security with audit trail, premium go-live support, unlimited sandbox, dedicated account manager with shared Slack channel, support and uptime SLAs, 90-plus day log retention, 600 requests per minute and white-glove onboarding.
Get started with Merge
Click through to Merge and start using it now.
- Free plan available
- No credit card