Missive

Automate tasks, organize inbox with custom rules, stay connected with teammates through real-time updates and notifications.

Freemium
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Web, macOS, Windows, iOS, Android, API
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AI Chat & Messaging PlatformsHR & RecruitingProductivity

Try Missive free

Free plan available
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What is Missive?

Missive is a team communication and inbox management tool that combines email, chat, and task automation in one place. It's designed for small to medium teams who need to coordinate on customer inquiries, support tickets, or shared inboxes without switching between multiple apps. The tool lets you set up custom rules to sort, label, and automate responses to incoming messages, whilst keeping your team in sync through real-time notifications and comments. It works well if you're managing a shared inbox and want to reduce manual sorting and ensure nothing falls through the cracks.

Key features

Custom rules engine

automate message sorting, labelling, and responses based on conditions you define

Shared inbox management

collaborate on emails and messages with team assignment and status tracking

Real-time notifications and updates

keep your team informed of new messages and activity without constant checking

Integrated chat

message teammates directly within the same interface as your inbox

Conversation history and search

find past emails and discussions quickly within a single archive

Pros & cons

Advantages

Reduces time spent on inbox organisation through automation rules
All communication in one place rather than splitting effort between email and chat tools
Freemium model lets small teams get started without payment
Good for teams that need to divide and assign customer inquiries fairly

Limitations

Less suitable if your team primarily uses individual email accounts rather than shared inboxes
Requires some upfront setup to configure rules effectively; benefits grow with customisation effort