Find AI Tools
Momentive logo

Momentive

AI-powered experience management and insight solutions provider.

Momentive screenshot

What is Momentive?

Momentive is an experience management platform that uses AI to help organisations collect, analyse, and act on feedback from customers, employees, and other stakeholders. It combines survey and feedback tools with machine learning to identify patterns and generate practical advice from response data. The platform works well for companies that need to understand satisfaction levels, track experience metrics, or gather structured feedback across teams. It integrates with SurveyMonkey, which means you can use existing survey capabilities whilst adding AI-driven analysis on top.

Key features

AI-powered analysis

automatically identifies themes and patterns in open-ended feedback and survey responses

Experience management

tools to measure and track customer, employee, and stakeholder satisfaction over time

Survey and feedback collection

create and distribute surveys, polls, and feedback forms across channels

Integration with SurveyMonkey

access combined functionality if you already use SurveyMonkey

Customisable dashboards

configure reporting and visualisations to match your specific metrics

Data export and reporting

generate reports and export insights for further analysis

Pros & cons

Advantages

  • AI analysis saves time by automatically summarising large volumes of text feedback
  • Works well for organisations already invested in SurveyMonkey
  • Flexible enough to measure experiences across different groups (customers, employees, partners)
  • Straightforward interface for building and distributing surveys

Limitations

  • Pricing details are not publicly listed on the website, so you'll need to contact sales for quotes
  • Effectiveness of AI insights depends on the quality and volume of feedback collected

Use cases

Measuring employee engagement and satisfaction across departments

Collecting customer feedback after transactions or interactions

Conducting market research and gathering product feedback from users

Tracking Net Promoter Score (NPS) and other satisfaction metrics over time

Analysing feedback from multiple touchpoints to identify common experience gaps

Ready to try Momentive?

Try Momentive

Pricing

Contact for pricing

Custom

Pricing not publicly available; contact sales for a quote based on your organisation's needs and usage

Get started with Momentive

Click through to Momentive and start using it now.

Try Momentive