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New Relic

Monitor, resolve issues, visualize performance metrics, and gain insights for real-time application performance.

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What is New Relic?

New Relic is an observability platform for monitoring application performance, infrastructure, and user experience in real time. It collects data from your applications, servers, and services, then displays insights through dashboards and alerts so you can see what's happening across your systems. The platform helps teams identify performance bottlenecks, track down errors, and understand how changes affect user experience. You can follow individual requests through your entire stack, from the user's browser through your application code down to database queries, making it easier to find and fix issues quickly. What makes New Relic notable is its breadth; it covers application performance monitoring, infrastructure monitoring, browser monitoring, and log analysis in one integrated platform. This means you don't need to piece together data from multiple tools. It supports a wide range of programming languages and integrates with many third-party services, making it flexible for different technology stacks.

Key features

Application Performance Monitoring

Track response times, throughput, error rates, and resource usage across applications to identify performance issues

Infrastructure Monitoring

Monitor servers, containers, and cloud services to understand system resource consumption and capacity

Browser Monitoring

Track real user experience metrics, page load times, and JavaScript errors in production environments

Distributed Tracing

Follow individual requests as they move through your entire system to identify bottlenecks and latency sources

Alerting and Incident Response

Set up alerts based on thresholds or anomalies and integrate with incident management tools

Log Analysis

Search, parse, and analyse logs alongside metrics and traces for comprehensive troubleshooting

Pros & cons

Advantages

  • Integrated platform: combines APM, infrastructure monitoring, and logs in one system rather than requiring separate tools
  • Wide language support: works with most programming languages and infrastructure platforms
  • Detailed troubleshooting: distributed tracing and session replay help identify root causes quickly
  • Substantial free tier: enough capacity to monitor small applications at no cost
  • Good for microservices: naturally suited to tracking requests across many independent services

Limitations

  • Can be expensive at scale: pricing based on data ingestion grows quickly as you monitor more services
  • Learning curve: the platform has many features and configuration options that take time to master
  • Data retention costs: storing older data for compliance or analysis adds to monthly bills

Use cases

Real-time incident response when alerts fire, helping teams diagnose production issues in minutes

Monitoring microservices architectures to track performance across many independent services

Understanding user experience and correlating it with backend performance problems

Performance testing and optimisation before releasing new features

Meeting compliance requirements where you need detailed logs, traces, and audit trails

Ready to try New Relic?

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Pricing

Free

Free

Basic APM and infrastructure monitoring with limited data retention and core features

Standard

Varies by data ingestion

Full platform access with extended data retention, advanced analytics, and custom dashboards

Pro

Varies by data ingestion

All Standard features plus enhanced support, advanced security options, and priority incident response

Enterprise

Custom pricing

Custom configuration, dedicated account management, priority support, and advanced SLA options

Get started with New Relic

Click through to New Relic and start using it now.

Try New Relic free
  • Free plan available
  • No credit card