Find AI Tools
OpenCall logo

OpenCall

AI-Driven Business Call Automation

OpenCall screenshot

What is OpenCall?

OpenCall is an AI phone system that answers incoming business calls, books appointments, and routes callers without human intervention. The AI receptionist operates 24/7 and can be customised to match your business processes, whether that's scheduling salon appointments, handling medical inquiries, or qualifying real estate leads. It integrates with your existing calendar, CRM, EHR, and billing systems so appointments and caller information flow directly into your workflow without manual entry. This is most useful for businesses that receive many routine calls but have limited reception staff.

Key features

AI receptionist

answers calls, answers FAQs, and transfers callers based on custom logic

Appointment booking

schedules appointments directly into your calendar system

Caller triage

routes different types of calls to appropriate teams or departments

System integrations

connects to calendar apps, CRM platforms, EHR systems, and billing software

24/7 availability

handles calls outside business hours without staffing costs

HIPAA compliance

meets healthcare privacy requirements for medical practices

Pros & cons

Advantages

  • Reduces time spent on routine calls and appointment scheduling
  • Available round-the-clock without hiring additional staff
  • Customisable workflows mean the AI adapts to your specific business needs rather than forcing you into a template
  • Direct system integrations reduce duplicate data entry

Limitations

  • Complex or unusual caller requests may still require human handling, creating a gap between automated and manual support
  • Pricing details are not publicly listed, making budget comparison difficult
  • Setup and customisation likely require technical input to configure workflows correctly

Use cases

Medical practices: automate patient appointment scheduling and reduce front desk workload

Hair and beauty salons: manage booking requests and scheduling without staff time

Real estate agencies: qualify leads and schedule property viewings automatically

Dental offices: handle routine inquiries and appointment reminders

Service businesses: triage calls and route emergency requests to appropriate teams

Ready to try OpenCall?

Try OpenCall

Pricing

Pricing not publicly available

Contact for quote

Pricing and tier information is not displayed on the website; contact the company directly for a custom quote

Get started with OpenCall

Click through to OpenCall and start using it now.

Try OpenCall