Predictable Dialogs screenshot

What is Predictable Dialogs?

Predictable Dialogs is an AI chatbot solution designed for websites and WhatsApp. It lets you deploy a conversational AI assistant without extensive setup, and it can answer questions based on your own documents and knowledge base. The tool offers white-label options, so you can rebrand it as your own. For basic use, you can get started quickly with minimal configuration. If you need more control or higher message volumes, you can supply your own API key to remove message limits. The widget code is open-source, giving technical teams the flexibility to customise integration and behaviour.

Key Features

Document-based answers

train the chatbot using your own documents, FAQs, and knowledge base so it responds with your specific information

White-label deployment

rebrand the chatbot interface to match your company identity

Multi-platform support

deploy on your website and WhatsApp from a single setup

Open-source widget

access and modify the underlying code to customise how the chatbot integrates with your site

Flexible API options

start free with standard limits, or connect your own API key for unlimited messages

No-code setup

get a working chatbot running without coding knowledge required

Pros & Cons

Advantages

  • Low barrier to entry; you can test it free without committing to a paid plan
  • Transparent pricing model; open-source code means you're not locked into proprietary software
  • Works across both web and WhatsApp, so you can reach customers on their preferred channel
  • Document integration reduces the work of training the bot; it learns from your existing content

Limitations

  • Open-source approach means you're responsible for hosting and maintaining the code if you choose to self-host
  • Requires your own API key if you want unlimited messages, which means additional costs beyond the free tier
  • Limited information available about training capacity or how well it handles complex multi-turn conversations

Use Cases

Customer support for small to medium businesses; answer common questions without hiring additional staff

Knowledge base automation; automatically answer questions from your documentation, policies, or product guides

Lead qualification on websites; qualify prospects and gather information before routing to sales

WhatsApp business support; provide instant responses to customers on WhatsApp without manual monitoring

Internal FAQs; deploy within your organisation to answer HR, IT, or process questions