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Sendoso

Surprise customers with unique gifts, personalize shipments, and track campaign success using powerful analytics.

  • Free plan available
  • No credit card
Sendoso screenshot

What is Sendoso?

Sendoso is a gifting and customer engagement platform that allows businesses to send personalised physical gifts, promotional items, and shipments to customers, prospects, and employees. The platform combines an e-commerce-style gift catalogue with campaign management tools, enabling companies to execute coordinated gifting programmes at scale. The platform is designed for B2B marketing teams, sales organisations, and customer success departments who want to strengthen relationships through tangible, memorable gifts. Rather than relying solely on digital touchpoints, Sendoso lets teams send curated gifts that arrive at recipients' doorsteps, creating opportunities for meaningful engagement and brand recall. Core to the offering is campaign analytics that measures the impact of gifting efforts. The platform tracks delivery, recipient engagement, and conversion metrics, helping teams understand whether gifting programmes drive business results. This data-driven approach distinguishes Sendoso from traditional corporate gifting services.

Key features

Gift catalogue

access thousands of curated items from multiple categories and price points

Campaign management

create, launch, and monitor gifting campaigns for groups or individuals

Recipient list uploads

import contacts from spreadsheets or integrate with CRM systems

Personalisation

add custom messages, packaging options, and branded materials

Delivery tracking

monitor shipments and receive notifications when gifts arrive

Campaign analytics

view engagement metrics, recipient interactions, and conversion data

CRM integrations

connect with Salesforce, HubSpot, and other sales and marketing platforms

White-glove service

dedicated support for large campaigns and custom gifting solutions

Multi-currency support

send gifts internationally with local currency and shipping options

Pros & cons

Advantages

  • Removes logistical burden of sourcing, purchasing, and shipping individual gifts
  • Analytics dashboard helps teams measure ROI and justify continued gifting spend
  • Curated gift catalogue reduces decision paralysis and ensures quality items
  • Works at any scale, from single gifts to thousands-strong campaigns
  • CRM integrations enable data-driven targeting and segmentation
  • Professional packaging and delivery enhance perceived value of gifts
  • Freemium model allows testing with small campaigns before committing budget

Limitations

  • Physical gifting is significantly more expensive than digital alternatives
  • Gift delivery times vary by location, making campaign timing harder to control
  • Recipient engagement depends on perceived relevance; unsuitable gifts may backfire
  • Advanced personalisation and white-glove service features require paid plans
  • Learning curve required to navigate gift catalogue and campaign setup effectively
  • International shipping costs add up quickly for global campaigns

Use cases

Client appreciation and retention programmes for agencies and professional services

Lead nurturing and sales acceleration in enterprise B2B sales cycles

New customer onboarding to improve initial relationship and reduce churn

Employee recognition programmes for promotions, anniversaries, or performance milestones

Event follow-up gifting to reinforce connections made at conferences or trade shows

Partner and vendor relationship building for long-term collaboration

Ready to try Sendoso?

Pricing

Free

Free

Limited sends per month, basic gift catalogue access, simple campaign creation, standard delivery

Pro

Pricing varies by volume and features

Higher send limits, expanded gift catalogue, advanced personalisation, priority delivery, campaign analytics, CRM integrations

Enterprise

Custom pricing

Unlimited sends, white-glove concierge service, custom gifting solutions, dedicated account management, advanced analytics and reporting

Get started with Sendoso

Click through to Sendoso and start using it now.

  • Free plan available
  • No credit card