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Smartling

Enterprise translation management with AI and human translators. Pricing: Contact (Custom enterprise pricing). See pros, cons, alternatives, and comparisons.

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What is Smartling?

Smartling is an enterprise translation management platform designed to help organisations translate content at scale. It combines machine translation with human translator networks to manage multilingual projects across websites, applications, marketing materials, and documentation. The platform sits between your source content and professional translators, automating workflow steps like content detection, translation memory management, and quality assurance checks. It's built for larger companies that need to publish in multiple languages regularly and want to coordinate between in-house teams, freelance translators, and machine translation output. Smartling integrates with common content management systems and development tools, so you can automate parts of your translation pipeline rather than manually uploading and downloading files.

Key features

Translation memory

stores previously translated segments to maintain consistency and reduce costs on repeated content

Machine translation integration

uses AI translation as a starting point, then routes to human translators for refinement or quality assurance

Workflow automation

automatically routes content to appropriate translators based on language, skill level, and availability

Content management integrations

connects directly to CMSs, APIs, and development repositories to pull content for translation

Quality assurance tools

built-in checks for consistency, terminology, formatting, and language correctness before final delivery

Project management

tracks translation status, assigns tasks, manages deadlines, and coordinates between internal teams and external translators

Pros & cons

Advantages

  • Reduces translation costs by combining machine translation with selective human review rather than translating everything manually
  • Handles large-scale, ongoing translation needs efficiently through automation and memory systems
  • Integrates with existing workflows and content systems rather than requiring manual file management
  • Maintains consistency across multiple languages through translation memory and terminology databases

Limitations

  • Enterprise pricing with no public rates means you'll need to contact sales for a quote, making budget planning difficult initially
  • Requires time investment to set up integrations, translation memories, and workflows correctly to see full benefit
  • Quality of machine translation output varies by language pair and domain, so heavy editing may still be needed in some cases

Use cases

SaaS companies translating product interfaces and help documentation into 10+ languages

E-commerce businesses localising product descriptions, marketing copy, and user guides across multiple markets

Software development teams automating translation of strings and content in applications

Global enterprises managing brand messaging consistency across regional websites and campaigns

Publishing and media companies handling frequent translation of blog posts, articles, and marketing materials

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Pricing

Enterprise

Custom pricing (contact sales)

Full platform access including all integrations, translation memory, quality assurance tools, API access, and dedicated support. Pricing based on volume, languages, and features needed.

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Get Smartling
  • Always free
  • No credit card