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What is Survey Anyplace?

Survey Anyplace is a customer feedback platform that lets you create, distribute, and analyse surveys across multiple channels. You can gather responses via web links, email, SMS, or embedded forms on your website, then measure customer satisfaction and identify trends in the feedback. The tool is designed for businesses that need to understand customer opinions without complex setup. It works well for small teams and growing companies that want straightforward survey tools without paying enterprise prices. The freemium model means you can start collecting feedback immediately at no cost, with paid plans available if you need more responses or advanced features.

Key Features

Multi-channel survey distribution

send surveys via web links, email, SMS, and website embeds

Response analysis and reporting

view results in real-time with basic charts and summaries

Survey templates

pre-built templates for common survey types like customer satisfaction and NPS

Question logic

create conditional questions that show or hide based on previous answers

Customisable branding

add your company logo and colours to surveys

Response exports

download survey data in common formats for further analysis

Pros & Cons

Advantages

  • Freemium plan lets you start without payment and handle a reasonable volume of responses
  • Quick to set up with templates available for common survey types
  • Multi-channel distribution means you can reach customers where they already are
  • Straightforward interface without steep learning curve

Limitations

  • Advanced analytics and segmentation features likely require paid plans
  • Limited customisation options for complex survey logic compared to enterprise tools

Use Cases

Retail and e-commerce businesses measuring post-purchase satisfaction

Service providers gathering customer feedback after appointments or consultations

Product teams collecting user opinions on features or new releases

Event organisers evaluating attendee experience after conferences or webinars

Support teams assessing customer satisfaction with resolution times and outcomes