
TalkJS
Engage customers with customized chat windows, automate messages, track conversations, and measure performance with analytics.
- Freemium
- Web, iOS, Android, API
- AI Chat & Messaging PlatformsData & AnalyticsCustomer Support
- Free plan available
- No credit card

What is TalkJS?
Key features
Customisable chat windows
Adjust colours, positioning, and styling to match your brand identity
Message automation
Set up automatic responses and triggered messages based on user behaviour
Conversation tracking
View full message history and customer interaction timelines
Analytics dashboard
Monitor chat volume, response times, and user engagement metrics
Group messaging
Enable conversations between multiple participants, not just one-to-one chats
API access
Integrate chat functionality into custom applications and workflows
Pros & cons
Advantages
- Quick to implement with minimal technical setup required
- Freemium model allows testing without upfront investment
- Conversation data and analytics help identify customer needs and support gaps
- Works across devices and browsers without special software installation
Limitations
- Freemium tier likely has limitations on message volume, storage, or analytics depth
- Requires active monitoring to respond to messages; automation can only handle routine queries
- Additional cost if you need advanced features or higher message limits
Use cases
E-commerce sites offering real-time customer support about orders and products
SaaS platforms providing in-app help and onboarding guidance to new users
Appointment-based businesses confirming bookings and sending updates via chat
Lead generation sites qualifying prospects through automated initial conversations
Community platforms facilitating direct messaging between members
Ready to try TalkJS?
Pricing
Free
Free
Basic chat functionality, limited message history, standard analytics, suitable for testing and small projects
Starter
Contact for pricing
Increased message volume, extended conversation history, enhanced automation, team inbox features
Pro
Contact for pricing
Advanced analytics, custom branding options, API access, priority support
Enterprise
Contact for pricing
Custom integrations, dedicated account management, SLA guarantees, bespoke feature development
Get started with TalkJS
Click through to TalkJS and start using it now.
- Free plan available
- No credit card