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UseChat

UseChat offers a robust platform for creating and embedding custom ChatGPT chatbots into websites and apps. The service allows users to train chatbots with their website content, customize the chatbot

Try UseChat free
  • Free plan available
  • No credit card
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What is UseChat?

UseChat is a platform for building and deploying custom chatbots powered by ChatGPT technology. You train the chatbot using your own website content or documents, then embed it directly into your website or application. The service handles the technical setup so you don't need to manage API keys or backend infrastructure yourself. The tool is designed for website owners, customer service teams, and product managers who want to add conversational AI to their digital properties without extensive development work. You get a dashboard to monitor conversations in real time, adjust how the chatbot behaves, and transfer conversations to human agents when needed. UseChat operates on a freemium model, meaning you can try the basic functionality without payment before committing to a paid plan.

Key features

Custom chatbot training

feed your website content, documentation, or uploaded files to train the chatbot on your specific information

Website and app embedding

generate embed code to add the chatbot to any website or integrate it via API

Real-time conversation monitoring

view active conversations and chat history from a central dashboard

Human handover

route conversations to team members when the chatbot can't help or a customer requests a person

Appearance customisation

adjust the chatbot's colour scheme, branding, and messaging to match your site

Behaviour settings

configure conversation parameters and responses to align with your brand voice

Pros & cons

Advantages

  • No coding required to set up or deploy; works for non-technical users
  • Trains on your actual content, so answers stay relevant to your business
  • Real-time monitoring gives you visibility into how customers interact with the chatbot
  • Human handover means conversations don't break down completely if the bot can't help
  • Freemium option lets you test the tool before paying

Limitations

  • Dependent on ChatGPT's underlying capabilities and limitations; the chatbot can still make mistakes or hallucinate information
  • Real-time conversation volume and storage limits likely vary by pricing tier; free tier may have significant restrictions
  • Training on your content requires keeping data up to date manually; the chatbot won't automatically learn from new website changes

Use cases

Customer support: answer common questions about products, shipping, billing, or policies without human involvement

Knowledge base access: let customers self-serve by asking questions about your documentation or help articles

Lead qualification: collect basic information and route interested prospects to your sales team

Onboarding assistance: help new users handle your product or service with instant answers

Website engagement: reduce bounce rates by offering instant conversation rather than contact forms alone

Ready to try UseChat?

Try UseChat free

Pricing

Free

Free

Basic chatbot creation and embedding; limited conversation history and monthly message allowance; single chatbot

Pro

Contact for pricing

Higher message limits; multiple chatbots; priority support; analytics and detailed conversation insights; human handover

Enterprise

Contact for pricing

Custom limits; dedicated support; API access; advanced security and compliance features; white-label options

Get started with UseChat

Click through to UseChat and start using it now.

Try UseChat free
  • Free plan available
  • No credit card