AI Tools for Customer Success Tools

Collect customer feedback, gain insights with advanced analytics, and customize platform to unique needs.

Monitor customer sentiment, identify pain points, and track improvement impact in real-time.

Composable customer success platform with AI-driven health scoring and lifecycle automation.

AI-powered product experience platform combining analytics, in-app guidance, and user feedback. Pricing: Freemium (Free for small apps; Growth and Portfolio plans available). See pros, cons, alternati

BetterFeedback is an advanced AI-powered customer feedback analysis tool, designed to help product teams deeply understand and act on customer needs to enhance products and services. It centralizes in

Gain customer insights for smarter decisions, automate processes, and optimize strategies.

Real-time customer success platform that helps SaaS businesses fight churn and grow expansions. Pricing: Contact (Mid-market and enterprise pricing; contact sales). See pros, cons, alternatives, and c

Create personalized onboarding flows, feature tours, and targeted messages to guide users through your product.

Analyze customer data, forecast behavior, and visualize insights from multiple sources.

Backsy.ai is an AI-powered feedback analysis platform designed to transform raw customer feedback into actionable insights. The core functionality of Back...

Transforms user feedback into practical advice efficiently.

AI meeting assistant for sales and customer success teams with transcription, notes, and conversation intelligence.

Track customer interactions in real time with AI insight.

AI-powered customer success platform for reducing churn and driving net revenue retention.

Discover Viable pricing, reviews, and alternatives. Updated for April 2026.

Track customer interactions, analyze data, and intervene to ensure customer success in real-time.

Turn customer feedback into valuable insights

Automate predictions, analyze data, identify trends with intuitive dashboard for deep insights into customer behavior.

Capture customer meeting moments, generate summaries, recall, clip, and share insights effortlessly.

Turn messy feedback into clear insight.